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The companies have entered into a three-year partnership that will see Accesso supply its point of sale solutions across four of Pyek Group’s waterparks
Lauren Heath-Jones | Planet Attractions | 28 Mar 2022
Accesso technologies will be rolled out at several of Pyek Group’s North American properties Credit: Accesso
Accesso has been named the dedicated technology partner of Pyek Group after signing a three-year agreement with the waterpark management company.
The partnership will see Accesso become the provider of all eCommerce, on-site ticketing and mobile food & beverage (F&B) systems, supporting 160 sales points across four of Pyek’s North American properties, including Typhoon Texas Austin in Pflugerville, Texas and Cowabunga Canyon in Spring Valley, Nevada.
“Through this partnership, Pyek Group is delivering a digital experience the modern consumer craves – one that is intuitive, engaging and designed to maximise the valure of their visit,” said Accesso CEO Steve Brown.
Aiming to streamline and enhance the guest experience, Pyek will roll out three accesso solutions across the properties, including accesso Passport, accesso Siriusware and accesso’s guest management platform.
An eCommerce ticketing suite, accesso Passport delivers a seamless pre-visit guest experience, while also offering personalised up-sell, cross-sell and quick-sell opportunities across Pyek’s online storefront.
Meanwhile, accesso Siriusware is a POS ticketing solution that provides operations with a complete view of their visitors’ purchasing behaviour.
Finally, accesso’s guest experience management platform offers F&B functionality that enables guests to curate their in-park dining experiences. It provides easy access to dining information, menus, restaurant arrival times and bookings and even allows guests to order their meals straight from their device. Guests can also customise their orders, claim special offers and choose their preferred method or order fulfilment at any F&B venue throughout the park.
“In today’s digital environment, it’s crucial to give guests robust, yet easy-to-use control over their own experiences,” said Evan Barnett, president of Pyek Group.“We’re looking forward to making that concept a reality for our valued guests.”
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